1) Immediate Call Answer: Friendly staff answer phones around the clock. They gather details about the incident, confirm your location, and dispatch the closest crew within minutes.
2) On‑Site Damage Assessment: Upon arrival, the lead technician walks the perimeter, photographs damage, and explains safety hazards. Clear communication keeps homeowners informed every step of the way.
3) Temporary Weatherproofing: Technicians install heavy‑duty tarps, asphalt‑saturated boards, or peel‑and‑stick membranes over penetrations. These materials stop active leaks while preventing wind from widening the damaged area.
4) Material Selection: The team matches shingle profiles, tile styles, or metal panel gauges already on the roof. Consistent materials preserve curb appeal and maintain manufacturer warranties.
5) Permanent Repair or Replacement: Once the roof deck is dry, crews replace torn underlayment, install new flashings, and secure fresh roofing. Seam alignment, correct nail placement, and ventilation integrity receive careful attention.
6) Final Inspection and Cleanup: A supervisor confirms that repairs meet local building codes and warranty guidelines. The team then removes debris, magnetic sweeps nails from the yard, and leaves the property clean.
7) Insurance Documentation: Homeowners receive a photo report, repair summary, and a detailed invoice that aligns with claim requirements, making reimbursement simpler.
This methodical approach minimizes disruption while ensuring each repair lasts through many seasons of Gulf Coast weather.
